Shipping Policy

📦 Lumivie™ Shipping & Delivery Policy

Operated by Geebonie LLC

At Lumivie™, we’re committed to delivering your beauty essentials quickly, safely, and reliably—no matter where in the world you are. Please read our updated shipping and delivery terms below.
All prices are listed in USD ($).

🚚 Processing Time

  • Order Processing: 1–3 business days (excluding weekends & holidays)

  • Confirmation & Tracking:

    • You’ll receive a confirmation email once your order is placed

    • Followed by a shipping email with your tracking number

🌍 Shipping Times & Methods

We ship worldwide using trusted carriers such as USPS, DHL, FedEx, and local partners.

Region Estimated Delivery Time
United States 7 – 11 business days
Canada 8 – 12 business days
Europe 7 – 12 business days
Middle East 8 – 12 business days
Rest of the World 8 – 12 business days

⚠️ Please note: These are estimated delivery windows and may vary based on customs, weather conditions, or carrier delays.

📍 Shipping Rates

  • Standard Shipping: FREE worldwide

🧾 Customs, Duties & Taxes

Lumivie™ and Geebonie LLC are not responsible for any customs duties, taxes, or import fees that may apply at your destination.
These charges are determined by your local customs authority and must be paid by the customer upon delivery.

🛑 Delivery Issues

If your order hasn’t arrived after 20 business days, please contact us:

📧 support@lumiviebeauty.com
📞 Germany & EU: +49 176 31593674
📞 USA & Global: +1 307 204 5578

We'll help track your shipment and resolve any delivery concerns.

📦 Damaged or Lost Packages

  • Damaged Deliveries:

    • Take clear photos of the product and packaging

    • Contact us within 48 hours of delivery

  • Lost in Transit:

    • If tracking shows your order wasn’t delivered, we’ll investigate with the carrier and resolve accordingly

👶 Orders by Minors

Please ensure all purchases are made under adult supervision.
Lumivie™ is not responsible for unauthorized orders placed by minors.

📫 Contact Information

Lumivie™ by Geebonie LLC
📍 30 N Gould St Ste R, Sheridan County, Sheridan, WY 82801, USA
📧 support@lumiviebeauty.com
📞 Germany & Europe: +49 176 31593674
📞 USA & Worldwide: +1 307 204 5578