Shipping Info

Shipping and Delivery

This summary follows our Shipping Policy. Check the full policy before ordering.

Processing

Orders are processed within 1 to 3 business days after payment confirmation. Weekends and US public holidays are excluded.

Estimated Delivery After Dispatch

  • United States: 8 to 14 business days.
  • Canada: 8 to 16 business days.
  • Europe, United Kingdom and Australia: 8 to 14 business days.
  • Other available destinations: 10 to 21 business days.

These are estimates. Carrier, customs and seasonal delays can affect delivery.

Destinations and Charges

Enter your destination at checkout to see available shipping methods and charges before payment. International orders may incur customs duties or import fees under the Shipping Policy.

Tracking

Your shipping confirmation includes a tracking link. See Track Your Order for help. Contact us if tracking has not arrived within 5 business days of placing your order.

Address Corrections and Delivery Issues

Contact us promptly if an address is incorrect. Our policy asks for address corrections within 12 hours of ordering. Changes cannot be guaranteed once shipment is processed.

For missing, damaged or delayed parcels, email your order number and relevant photos to support@lumiviebeauty.com. Read the full Shipping Policy for reporting timeframes and available remedies.