Track Your Order
Track Your Lumivie Order
- Open your shipping confirmation email.
- Select its tracking link or copy the tracking number into the named carrier's website.
- Check the latest scan and estimated delivery information.
No Tracking Email?
Check your spam folder and the email address used at checkout. Our Shipping Policy asks you to contact us if tracking has not arrived within 5 business days of ordering.
Tracking Has Not Updated?
A label can appear before the carrier records its first scan. If you are concerned about a delay, email your order number and tracking details to support@lumiviebeauty.com.
Marked Delivered but Missing?
Check the delivery location, building reception and other household members. Contact the carrier and our support team if you cannot locate the parcel.
Delivery Estimates
See Shipping Info for processing and delivery estimates. Carrier and customs delays can affect arrival dates.
